We at My Empire Casino assign the highest value on openness and legal compliance. This document sets out the regulatory basis, player obligations, and affiliate programme rules that govern your use of our platform. By registering an account or continuing to play, you acknowledge your acceptance of these terms. We encourage every player in Portugal to review this information attentively, as it represents a binding agreement intended to secure your interests and maintain the integrity of our gaming environment.
Our Commitment to Legal Transparency
We hold that a well-defined legal framework builds enduring trust. That is why we disclose our licensing details, eligibility rules, and programme conditions transparently. Our approach goes beyond mere regulatory minimums. We consistently review our policies to reflect changes in Portuguese and European legislation, ensuring that every clause remains up-to-date, fair, and enforceable. When you choose My Empire Casino, you select a partner that values documented accountability and direct communication in all aspects of the gaming relationship.
Data Protection and Confidentiality Practices
GDPR Compliance
We process personal data in strict conformity with the General Data Protection Regulation as applied and complemented by Portuguese law. Our Data Protection Officer monitors all processing activities, and we keep a detailed record of processing operations. You possess rights of access, rectification, erasure, restriction, portability, and objection regarding your personal data. To assert any of these rights, you can reach us through the dedicated privacy channel listed on our website, and we pledge to responding within the legally mandated timeframe.
Data Processing Objectives
Your information is processed mainly to manage your account, process transactions, and satisfy legal obligations. We also employ data to improve our services and, with your consent, to send promotional materials. We never disclose personal data to third parties. International data transfers are secured by adequacy decisions or standard contractual clauses. Encryption, access controls, and regular security audits shield your information from unauthorised disclosure. Retaining your trust through rigorous data governance continues as a core operational principle for our entire team.
Affiliate Programme Terms
Compensation and Payout Framework
Our affiliate programme remunerates partners who introduce genuine Portuguese players to My Empire Casino. Commission is computed as a percentage of net gaming revenue produced by referred accounts, and detailed statistics are provided in real time through a dedicated affiliate dashboard. Payments are processed monthly once the commission balance goes above the minimum threshold. We offer competitive revenue share tiers that increase based on performance, lifetime commission on referred players, and transparent reporting with no hidden fees or deductions.
Prohibited Marketing Practices
Affiliates must uphold the same standards of honesty we expect of ourselves. We strictly ban any form of misleading advertising, including but not limited to showing gambling as a solution to financial difficulties, directing toward minors, or using spam email campaigns. Affiliates may not employ our brand name in paid search advertising in a way that competes with our own organic listings, unless specifically agreed. Any partner detected to participate in unethical promotion will immediately lose commission rights and may face legal action.
- Do not imply that gambling can replace employment or solve debt problems.
- Never feature our brand on websites that host violent, hateful, or illegal content.
- Avoid using unsubstantiated claims about guaranteed winnings or risk-free play.
- Observe intellectual property and do not modify our official creatives without approval.
Regulatory and Control
Licensing Authority and Jurisdiction
Our operations are conducted under a reputable international gaming license. The authority mandates conformity to anti-money laundering protocols, game fairness verification, and player fund segregation. clique para detalhes While we support the Portuguese market, our license requires us to fulfill requirements that frequently go beyond domestic standards. This double of supervision provides independent audits, confirmable payout levels, and a protected technical system that safeguards your financial transactions and personal details at every phase.
Registration Number and Verification
We display our licence number visibly within the platform footer and in the terms section. You can independently confirm this authorization on the authority’s public registry. Confirming our position assures you that the casino is monitored by an unbiased body with real enforcement authority. Should any uncertainty occur, our support staff can direct you through the verification process. We view licence transparency a essential right, not an extra extra, and we encourage every client to confirm our documents before adding money.
Responsible Gambling Structure
Self-Exclusion Tools
We offer a robust self-exclusion feature that enables you to restrict access to your account for a chosen period. Activation can be done directly from your account dashboard or by contacting our responsible gaming team. During the exclusion term, we halt all marketing communication and deny login attempts. We also provide guidance on third-party blocking software and support groups in Portugal that concentrate on gambling addiction. Self-exclusion is handled with absolute seriousness and cannot be cancelled before the term ends.
Spending and Time Management Tools
To help you oversee spending, our platform supplies adjustable daily, weekly, and monthly deposit limits. Decreases take effect immediately, while increases include a cooling-off delay to stop impulsive decisions. We also provide session time reminders that alert you at pre-set intervals. These reality checks encourage periodic reflection on your play. Our team watches these limits and can proactively contact if we identify potentially harmful patterns. We view responsible gaming not as a restriction but as an important part of sustainable entertainment.
Compliance with Portuguese and European Law
While our licence is granted abroad, we respect and apply applicable Portuguese legislation. This includes consumer protection norms, advertising standards, and steps to prevent underage gambling. We also fully align with broader European Union regulations, notably those concerning data protection and e-commerce. Our legal team monitors developments from the Portuguese Gaming Regulation and Inspection Service, adjusting our terms in advance. Serving Portugal means embracing both local legal culture and the standardised digital framework that the EU offers for cross-border services.
Player Qualification and Account Requirements
Age & Identity Checks
You have to be at least 18 years old to create an account, in accordance with Portuguese legal capacity rules. During sign-up, we gather basic personal details, and before a first withdrawal we request official identification documents. This verification process prevents fraud, prevents underage access, and satisfies our anti-money laundering duties. We typically carry out checks within 24 hours. Any account holding false information will be frozen immediately. Securing minors and maintaining a clean player base are essential priorities for our platform.
Account Maintenance Obligations
Players must maintain their contact data updated and secure login credentials. You are responsible for all activity under your account. We firmly suggest using a unique password and turning on any additional security features we provide. Allowing access to accounts or enabling third-party access is prohibited. We also mandate that you play from a jurisdiction where online gaming is lawful, and you guarantee that your use of our services does not infringe local laws. Breach of these duties may lead to account closure and loss of balances.
- Give truthful and full registration information.
- Keep only one active account per person, household, or IP address.
- Do not utilize payment methods that are owned by a third party without explicit authorization.
- Notify us immediately if you think illegitimate account access.
Offer and Promotion Terms
All offers are subject to specific wagering requirements that must be met before any associated winnings can be cashed out. We present these terms specifically in each campaign’s dedicated rules, including game allocations, maximum bet caps during wagering, and expiry periods. Bonuses are meant for authentic recreational use; we retain the right to revoke or rescind offers if we detect exploitation, such as organized play across related accounts or minimal-risk wagering patterns. We consistently aim to harmonize appealing promotions with sustainable reward systems.
Conflict Settlement and Contact
We strive to resolve all disputes fairly and effectively. If you experience an issue, you are advised to reach out to our customer support team, which functions in Portuguese and is trained to handle legal queries. In the event it stays unsettled, you may escalate your complaint to our internal compliance department for a official review. As a ultimate recourse, players in Portugal can refer the dispute to the alternative dispute resolution provider appointed by our licensing authority. We view every complaint as an avenue to enhance our service and strengthen player confidence.